Taking an old supplier to a new home can often seem like the simplest way to set up a new service but research from comparethemarket.com says that households could be saving up to £100 by switching broadband suppliers.
The end of stamp duty on June 30th has meant more of us are starting fresh and experts are encouraging us to do the same with our internet providers.
Most of us are loyal to companies that have served us well but shopping around and seeing what works for our new homes could mean much cheaper contracts, faster broadband, and more money to spend on our new homes.
Research shows that 44% of UK households switch providers rarely, and a fifth (21%) have never switched- this means lots of us are not aware of what else is out there.
The research also reveals that the average household spends £356 per year on broadband.
However, by switching to one of the cheapest deals available, households could cut the cost of broadband to about £221 per year – a £135 saving.
However, if households are only part-way through a broadband contract, it could make sense to stick with a provider if possible and move the existing contract to the new address.
This will avoid any cancellation penalties, including paying for the remaining months of broadband and line rental left on the contract.
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Holly Cox, head of digital at comparethemarket.com, said:“The surge in the number of people moving house over the next few weeks may mean the process could be even more stressful and expensive than usual.
“However, it can also be a good opportunity to sort household bills and save money to offset some of the moving costs.
“Many will be concerned about any delays when switching broadband, as a good internet connection is essential if you are working from home.
“As so many people are set to move, it is a good idea to let your broadband supplier know as soon as possible to try to minimise any delays.
“It is also useful to check if your current broadband tariff is available in your new home, otherwise you may have to pay a hefty fee to cancel your contract.”
With so many planning to move home, there is likely to be a surge in demand for broadband switching.
Typically, it takes about two weeks to switch providers, although it might be longer if you need any installation or engineering work done. If an engineer is needed, there may be further delays as some providers are still prioritising essential works and minimising the amount of in-home work engineers need to do, to help prevent the spread of Covid-19.
Comparethemarket.com say that we must give providers plenty of notice before moving so we don’t have that dreaded delay where we have no wifi connection.
However, BT and Virgin Media both need six weeks’ notice of a move.
Most broadband providers will let you move your existing package to your new home free of charge, as long as they offer the same service in your new area.
If home movers find themselves stuck without broadband during a switch, they may wish to consider connecting their laptops to their mobile phone’s data to get online.
BT customers can also login into nearby BT Wi-Fi hotspots for no additional charge.
There are five million BT hotspots around the UK.
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